Turn Support Chat Into a Sales Channel
Your AI chat agent answers product questions, handles returns, recommends upsells, and deflects repetitive tickets — 24/7 across your site, WhatsApp, and Instagram DM.
What's Costing You Leads
Support tickets drain your margin
Your team answers 'where's my order' and 'how do I return this' hundreds of times a week. Every ticket eats into unit economics.
82% of ecommerce tickets are repetitive FAQs that don't need a human
Abandoned carts pile up
Shoppers add to cart, hit a sizing or shipping question, and bounce. No one's there to answer in the moment.
Returns turn into refunds
A shopper wants to swap a size, but the return form feels hard — so they just refund and leave. You lose the sale and the relationship.
Instagram DMs go unanswered
Product questions flood your DMs but social team only works 9–5. Purchase intent expires overnight.
Built for Ecommerce
Every capability is configured specifically for your industry — not a generic template.
Order Status & Tracking
Answers 'where's my order' in seconds by pulling live from Shopify, WooCommerce, or your OMS. No humans needed.
Returns & Exchanges
Generates return labels, recommends size swaps, and saves the sale by offering a store credit — before refund hits your books.
Product Recommendations
Asks a few smart questions and recommends products from your catalog — lifting AOV without being pushy.
Sizing & Fit Q&A
Pulls from your product data, size charts, and past customer questions to recover shoppers stuck on sizing uncertainty.
Cart Recovery
Catches visitors bouncing from the cart and answers last-mile questions about shipping, returns, or payment options.
Multi-Channel Support
One agent answers on your site, WhatsApp, Instagram DM, and Messenger — with continuous thread history across all of them.
Every Lost Visitor Has a Price
Average Value
Each deflected ticket saves ~$7 in support cost
Missed Lead Cost
Average abandoned cart = $85 in lost revenue
Industry Insight
Ecommerce brands with AI chat see 15%+ AOV lift and 82% ticket deflection within 90 days