What Our Chat Agents Do
Instant FAQ Answers
RAG-powered retrieval from your site, PDFs, and help center. Under 200ms responses on the questions your team fields daily.
Lead Qualification
Captures project scope, budget, timeline, and contact info — then routes qualified leads straight to your CRM with full context.
Appointment Booking
Native integration with Cal.com, Calendly, and Google Calendar. Real-time availability, auto-confirmations, reminders.
Staff Notifications
The agent fires email + Slack pings to your team on key events — new lead captured, hot prospect, urgent issue. Your reps pick up with full conversation context, no 'tell me again' loops.
Drop-In Website Widget
One-line script deploy on any website. Branded to match your theme, positioned wherever you want, visible on every page or scoped to specific paths.
Analytics + Sentiment
Every conversation is tagged, scored for customer sentiment, and surfaced in a live dashboard. See deflection rate, satisfaction trends, and lead quality at a glance — bundled on every tier.
Built for Your Business
Our chat agents are trained on real conversations from your industry — so they feel like a natural extension of your team from day one.
Website Assistant Preview
We're rebuilding this product. The capabilities below show what we're designing; pricing will be announced when it is ready.
Tiny
Lean chat for solopreneurs and micro businesses
- 1 chat agent
- Unlimited messages
- Website widget
- Appointment booking (Cal / Google Calendar)
- Data lookups (CRM, orders, customers)
- Knowledge base (your website / docs)
- Analytics dashboard
- Customer sentiment analysis
- 1 Zapier / tool integration
- Full support (phone, email, chat)
- Multi-lingual agents
- Custom API integrations (micro-apps)
Standard
For dental offices, law firms, home services & real estate
- Everything in Tiny, plus…
- Full knowledge base + site sync
- Multi-lingual agents
- 2 CRM integrations (HubSpot, Pipedrive, etc.)
- Staff notifications (email + Slack) on key events
- 1 small API workflow micro-app (from our library)
- Full support (phone, email, chat)
- Multi-agent / multi-department
- Bespoke custom workflows
Pro
Multi-agent chat with a bespoke custom workflow included
- Everything in Standard, plus…
- Up to 4 chat agents (one per department)
- Departments: Sales / Support / Returns / FAQ
- 1 bespoke custom API workflow (micro-app) built & hosted by us
- Shared knowledge base across agents
- Per-agent analytics breakout
- 5 CRM / tool integrations
- Routing between agents (context preserved)
- Priority phone + Slack support
Final packaging and launch timing will be announced when the rebuild is ready.
Compare plan features
| Features | Tiny Pricing coming soon | POPULAR Standard Pricing coming soon | Pro Pricing coming soon |
|---|---|---|---|
| Core | |||
| Chat agents | 1 | 1 | Up to 4 |
| Messages | Unlimited | Unlimited | Unlimited |
| Website widget | |||
| Appointment booking | |||
| Data lookups (CRM, orders) | |||
| Analytics dashboard | Per-agent breakout | ||
| Customer sentiment analysis | |||
| Multi-lingual agents | |||
| Integrations & ops | |||
| CRM / tool integrations | 1 Zapier | 2 | 5 |
| Knowledge base | Site / docs | Full + site sync | Shared across agents |
| Staff notifications (email + Slack) | |||
| Library micro-app | 1 included | 1 included | |
| Bespoke custom micro-app | 1 built & hosted | ||
| Multi-department routing | |||
| Support | Full | Full | Priority phone + Slack |
Real Numbers, Not Marketing Fluff
Chat agents deflect repetitive questions, convert cold traffic, and book appointments while your team sleeps.
of FAQ tickets deflected from human support
lead conversion vs. a contact form
median first-response time, 24/7
Severus AI vs Generic Chat Widgets
Severus AI
Generic Chat Tools
Security, Scoped Before Launch
We design each deployment around least-privilege access and your approved systems. Requirements for regulated data and vendor assurances are reviewed and confirmed in writing before deployment.
Works with your tech stack
Website Widget
Drop-in script deploys in minutes. Theming matches your brand.
120+ Languages
Auto-detect visitor language and respond fluently. No extra setup.
Lightning Fast
Sub-second first-response, RAG lookups under 200ms.