What's Costing You Leads
Late-night booking requests go cold
A client wants a massage at 10pm. If your booking page feels hard, they scroll to the next spa on Instagram.
55% of spa bookings are researched outside business hours
Therapists interrupted during service
Your front desk pages a therapist mid-massage because a client has a question. The service experience suffers.
Memberships lapse silently
Cards expire, clients go quiet, and memberships churn. By the time your team reaches out, they've moved on.
Packages don't get upsold
First-time guests book a single massage when they'd happily buy a 3-pack if asked the right way.
Built for Spas & Wellness
Every capability is configured specifically for your industry — not a generic template.
Appointment Booking
Books directly into Mindbody, Boulevard, Vagaro, or Zenoti with therapist matching and service duration built in.
Package & Series Upsell
Recommends packages based on the service booked — 'want to save 15% with a 3-pack?' — with payment link in chat.
Membership Management
Handles sign-ups, pauses, upgrades, and cancellation saves with retention offers tuned to your business.
Rebooking Prompts
Messages clients after each appointment with a rebooking link tuned to their service cycle (monthly, 6-week, etc.).
Pre-Arrival & Intake
Collects intake forms, allergy info, and preferences before the visit — so therapists are ready when the client arrives.
Gift Card Sales
Sells gift cards conversationally — great for last-minute Mother's Day and holiday purchases with instant delivery by email.
Every Lost Visitor Has a Price
Average Value
$1,500+ average client lifetime value
Missed Lead Cost
Every lost package sale is $200–$500 in margin
Industry Insight
Spas with 24/7 chat see 25% higher membership retention and 40% more package upsells