Smart Portals
Smart Portals are custom website portals that let customers interact with your business 24/7. Severus AI builds each portal around your brand, industry, and operations, connecting intelligent assistance and AI agents to the business systems you use. From service businesses to product companies, the experience is designed around what your customers need to do.
What we build
Customer communication
Give customers a shared place to send messages, submit requests, and see responses from your team. Keep the context with the customer, order, or project.
Product, project, and service tracking
Show order status, project milestones, service progress, or delivery updates using your connected systems. Build the views and notifications around your operation.
Intelligent technical support
Help customers find answers in your approved knowledge base, work through troubleshooting, and open a support request. Hand off to your team when human help is needed.
Tools for customer retention
Make it easier to return with renewal reminders, service follow-ups, reordering, and personalized next steps configured for your business.
Documents, records, and bill payments
Let customers access their own documents and records, review invoices, and pay bills through your connected payment provider, without waiting for office hours.
Secure access and connected systems
Scope customer logins, role-based access, two-factor authentication, and data permissions around your requirements. Connect your CRM, calendar, support tools, and other systems where their integrations allow.