Be present. Stay reachable.

Video transcript

An agent welcomes visitors while a phone rings. Carina takes Jordan’s request to see 18 Willow Lane on Saturday at two, pending seller approval. Separate seller and buyer excerpts illustrate other inquiries. The business, people, properties, and appointments are fictional; this is not a live property booking.

Carina: Thanks for calling Harbor and Key Realty. I'm Carina, the AI receptionist. How can I help you today?

Caller: Hi, I'm Jordan. Could I see the house on Willow Lane Saturday?

Carina: Of course. Which house number?

Caller: Eighteen. Around two, if possible.

Carina: Are you already working with a real estate agent?

Caller: No, not yet.

Carina: I'll send Marcus your request for Saturday at two. The seller still needs to approve that time, so it isn't confirmed yet. When are you hoping to move?

Caller: Within three months. We need three bedrooms and space to work from home.

Carina: I'll include that. I have your number ending in zero one four two. Is that the best number to reach you?

Caller: Yes.

Carina: Would you also like to leave an email?

Caller: Jordan at example dot com.

Carina: Jordan at example dot com. May we text and email your request receipt and confirmation when the time is approved?

Caller: Yes, please.

Carina: You're requesting eighteen Willow Lane, Saturday at two. Marcus will follow up about the showing and next steps. Is there anything else I can help you with?

Caller: That's everything, thanks.

Carina: You're welcome. Have a good day!

Caller: You too.

Seller: I'm thinking about selling, but I don't know what the house is worth—or whether I should fix it up first.

Carina: I can arrange a conversation with Dana about pricing and preparation. What's the property address?

Seller: Forty-two Maple Court. We'd like to move this spring.

Carina: I'll include your timeline and those questions so Dana knows what you'd like to discuss.

Buyer: I want to buy, but I haven't spoken with a lender yet. Where do I start?

Carina: I can arrange a conversation with Priya to walk through the first steps. What area are you considering?

Buyer: Westbrook. We'd like to move in the fall.

Narrator: A showing request. A seller weighing their options. A buyer just getting started. Carina gathers the details and helps each caller take the next step while you stay focused on your client. With your connected tools and booking rules, eligible appointments can be booked automatically. Others wait for approval. You receive the caller's details, their priorities, and a clear summary—so you can pick up the conversation prepared. See how Carina could answer for your business. Request your real estate receptionist demo.